Shipping policy

SHIPPING POLICY

All orders are prepared with care in Istanbul, Turkey.

Processing
As many of our pieces are produced in limited quantities or made to order, preparation times may vary by item. Estimated processing times are stated on the relevant product page.

Shipping within Turkey
Orders are shipped to the delivery address provided at checkout. Once your order has been dispatched, tracking information will be shared with you by email.

International Shipping
International shipping is available to selected destinations. Shipping costs and estimated delivery times may vary depending on the destination.

Please note that international orders may be subject to customs duties, import taxes, or other local charges. These charges, where applicable, are the responsibility of the recipient.

Delivery
Delivery times provided are estimates and may be affected by circumstances outside our control, including courier delays, customs procedures, public holidays, or adverse weather conditions.

Please make sure your shipping address and contact information are correct before completing your order.

Questions
For any questions regarding your order or delivery, please contact us at esramelikecil@gmail.com