Privacy policy
Last updated: 8 November 2026
At MELIKE, we respect your privacy and are committed to handling your personal information with care. This policy explains how we collect, use, share and protect information when you visit our website, place an order, or contact our studio.
WHO WE ARE
MELIKE is operated by Esra Melike Çil, based in Istanbul, Türkiye.
Hacımimi Mahallesi, Kapıkulu Sokak No: 12/6
Beyoğlu, Istanbul, Türkiye
INFORMATION WE COLLECT
Depending on how you interact with MELIKE, we may collect your name, email address, telephone number, billing and delivery details, order information and correspondence.
For bespoke commissions and private appointments, we may also collect measurements, design preferences, event dates, reference images and other information you choose to share with our studio.
Our website may collect technical information such as device details, browser information, IP addresses and website interactions through cookies and similar technologies.
HOW WE USE YOUR INFORMATION
We process personal information to respond to enquiries, arrange appointments, develop bespoke commissions, fulfil orders, manage deliveries, provide customer support and comply with legal obligations.
Where permitted by law, we may also use information to maintain website security, improve our services and communicate news or updates from MELIKE. Marketing communications requiring consent will be sent only where the necessary consent has been obtained.
LEGAL BASIS FOR PROCESSING
Depending on the specific activity, personal information may be processed where necessary to enter into or perform a contract, comply with legal obligations, establish or protect legal rights, or pursue legitimate interests where permitted by applicable law.
Where consent is legally required, including for certain marketing or tracking activities, processing will be based on that consent.
PAYMENTS & SERVICE PROVIDERS
Our online store is powered by Shopify. Payment processing, delivery and other operational services may involve authorised third-party providers, including iyzico where applicable.
We share only the information reasonably necessary for these services, subject to applicable data protection requirements. Payment information is handled through the relevant payment service infrastructure.
COOKIES
Our website may use cookies and similar technologies for essential functionality, security, analytics and, where enabled, marketing purposes.
Where required, you will be offered appropriate choices regarding non-essential cookies. You may also manage cookies through your browser settings.
INTERNATIONAL DATA TRANSFERS
Some service providers may process or store information outside Türkiye. Where personal information is transferred internationally, applicable legal requirements and safeguards must be observed.
DATA RETENTION & SECURITY
We retain personal information only for as long as necessary for the purposes for which it was collected, including applicable accounting, contractual and legal obligations.
We take appropriate technical and organisational measures to protect personal information. However, no electronic system can guarantee absolute security.
YOUR RIGHTS
Subject to applicable law, you may request information about the processing of your personal data, seek correction of inaccurate information, request deletion where legally available, and exercise other applicable data protection rights.
Individuals covered by Türkiye's Personal Data Protection Law No. 6698 (KVKK) may exercise their rights under Article 11 of that law.
To submit a privacy-related request, contact info@esramelikecil.com .
POLICY UPDATES
We may update this policy to reflect changes in our services, data practices or legal requirements. The current version will be available on this page.
CONTACT
For questions regarding this policy or the handling of your personal information, please contact:
MELIKE — Esra Melike Çil
info@esramelikecil.com